POLICIES

THERAPIST ETIQUETTE:​

  • We provide competent and professional therapeutic massage but do not diagnose or prescribe medical conditions. 
  • Clients are treated with respect and dignity regardless of their age, gender, race, nationality, sexual orientation, religion, economic status, body type, political affiliation, state of health and/or personal habits. 
  • Personal and professional boundaries are respected at all times. 
  • Privacy and confidentiality are maintained at all times. 
  • Sexual harassment is not tolerated.  If it occurs, we reserve the right to end the session immediately.​

CLIENT ETIQUETTE:

  • Payments will be collected at the conclusion of the massage session.
  • You can pay for your massage with cash or check.  An extra $20 fee for returned checks.
  • Tipping is not required, but if you choose to show additional appreciation, a good rule of thumb is between 15-20% of the regular rate of your service.  Never Expected, Always Appreciated.
  • Do not be under the influence of drugs or alcohol.  * If you are on pain medication, please make us aware of it.
  • Provide a health history or update when necessary.
  • Sexual harassment of any kind is not tolerated.  If it occurs, we reserve the right to end the session.
  • Please let us know before the treatment starts if there are any areas that you are not comfortable having worked.  If you become uncomfortable during the treatment, please inform your therapist immediately.
  • To ensure proper detoxification and receive the best results from the sessions please drink 12-16 ounces of water after your session.  This does not include alcohol or caffeinated beverages.
  • Arrive to the treatment with proper hygiene to reduce the chance of cross contamination.
  • Refrain from eating a heavy meal just before your session.
  • Wear comfortable clothing that you would not mind getting into after lotions/oils have been applied.

RESCHEDULE POLICY:​

  • Our 24 hour reschedule policy is vital to the health of our business. We work hard to make sure that you know when you have an appointment scheduled with us. Our reschedule policy is important to us because when you don’t show up, we miss the opportunity to fill that time slot with another client.
  • We understand that there may be times when we need to make exceptions to our policy, such as medical emergencies or extreme weather conditions. Please notify us if you feel like you have a situation that should be considered for an exception.
  • We appreciate being called as soon as possible if you are unable to make your appointment, so that we have the opportunity to make other arrangements. If you are unable to make your appointment you may send a friend or family member in your place.

LATE ARRIVAL:

  • ​Sessions will begin at the scheduled time. If you are running late, please note that you may not receive the fully allotted time of the scheduled session because an extension may not be possible.

SICKNESS:​

  • If you happen to have a cold, flu, sore throat, stomach virus or anything very contagious, please reschedule your appointment.  Drink lots of liquids and stay in bed.
Call Us

Make An Appointment!
303-981-2824

Testimonials

I have found that I am experiencing less joint pain since I have had Kim work on me- hip & back surgery caused a lot of pain- it’s better now. Jo Matros-Retired

Body Sense

body-sense-summer-2015Body Sense Magazine - Summer 2018